Documents / Sentinel Security / Troubleshooting

I forgot my custom login URL

Published: 2026.03.18 Updated: 2026.03.20 As of v1.5.29

Q. I forgot my custom login URL. What should I do?

A. You can restore the default login URL by temporarily disabling the plugin.

Recovery Method 1: Disable the Plugin via FTP

  1. Connect to your server via FTP or SFTP
  2. Navigate to the /wp-content/plugins/ directory
  3. Rename the sentinel-security folder (e.g., to sentinel-security-disabled)
  4. Open your browser and access the default /wp-login.php to log in
  5. Go to WordPress admin → Plugins
  6. Use FTP to rename the folder back to sentinel-security
  7. Reload the Plugins page and activate SentinelSecurity
Deactivating and reactivating the plugin will not affect your settings, as they are stored in the database and will be automatically restored.

Recovery Method 2: Check the Database

If you have access to the database via phpMyAdmin or Adminer:

  1. Open the wp_options table
  2. Search for the record where option_name is sentinel_security_login_settings
  3. The option_value field contains a JSON object with your custom login URL

Preventive Measures

  • Always bookmark your custom login URL
  • Save both the site URL and login URL together in a password manager
  • If you manage the site as a team, record the login URL in a shared document