Troubleshooting
Common issues and their solutions
I forgot my custom login URL
How to recover access when you've forgotten your custom login URL.
Is SentinelSecurity free to use?
Learn about the features available in SentinelSecurity's free version and the differences from the Pro version.
What to do when your security score is low
Learn which items to prioritize when your security score is low.
Can I use it in a WordPress multisite environment?
Learn about SentinelSecurity's compatibility with WordPress multisite environments.
I'm not receiving OTP (one-time password) emails
Causes and solutions when OTP emails are not being delivered.
Does it affect my site's performance?
Learn about SentinelSecurity's impact on your site's performance.
Can I use SentinelSecurity alongside other security plugins?
Learn about using SentinelSecurity alongside other security plugins.
I can't log in after setting up reCAPTCHA
Causes and solutions when you can't log in after configuring reCAPTCHA.
My security score changed after updating WordPress
Why your security score may change after a WordPress update and how to handle it.
I locked myself out with brute force protection
How to recover when you've been locked out by brute force protection.